Shivank Savant
Director of Housekeeping, Marriott Downtown at CF Toronto Eaton Centre
In his role with Marriott Downtown at CF Toronto Eaton Centre, Shivank Savant implemented SOP’s and focused on team training and inspection to increase the Guest Satisfaction Cleanliness score from 76.2 in 2023 to 79.6 for Q1 in 2024.
“Shivank is a driven individual and is always seeking out a new challenge, which led him to accept the director of Housekeeping role last fall,” says Jeff Kennedy, GM at Marriott Downtown at CF Toronto Eaton Centre. “In taking over the largest and arguably most critical department in the hotel, Shivank has continued to showcase his exceptional people skills and ability to learn a new department at a rapid pace.”
A graduate of both Humber College in Toronto and Institute of Hotel Management in Mumbai, India, Savant began his hotel career in 2015 at the Hyatt Regency, Pune, India. He joined Choice Hotels Canada in 2017 before joining the Marriott family later that year.
“I have had the distinct pleasure of working with Shivank and seeing firsthand his professional and personal development over the last six years,” says Heather Guay, director, Canada Franchise Operations for Marriott Hotels of Canada. “In this time, I have seen Shivank grow from an engaged hourly associate, to an eager and promising supervisor and now a talented and respected department leader and mentor.”
