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Suzuki Sayako
Assistant People and Culture manager, Four Seasons Hotel, Toronto
Suzuki Sayako is a consummate people person. In her role as Assistant People and Culture manager at Four Seasons Hotel, Toronto, she has a passion for fostering and maintaining a positive working environment for all the hotel’s employees.
“Suzuki possesses an inherent pleasant and confident disposition that is perfectly suited for hospitality,” says Frank Menezes, professor and Program Coordinator, Hotel Operations Management School of Hospitality & Tourism Management at George Brown College.
And her career progression reflects her strong work ethic. She started with Four Seasons Hotel Toronto as an intern, but during the pandemic, transferred internally to the role of residential concierge for a year before returning to her intern role.
“She was promoted to People & Culture Coordinator within three months and was further promoted to Assistant People & Culture Manager two and a half years later. I recognized that despite being relatively early in her career, Suzuki not only excelled in her individual contributions but emerged as a natural leader within our People & Culture division, and amongst the broader hotel team,” says John McComber, regional director of People & Culture at the hotel.