Akshay Khalid Kumar
Operational Training manager, Fairmont Waterfront, Vancouver
Akshay Kumar has been fascinated by hotels ever since he was a child. In adulthood, he pursued his passion and turned it into
a career.
Kumar obtained a degree in Hotel Management & Catering Technology from the School of Hotel Management LPU in India as well as a post-grad diploma in Hospitality Management. Over the years, he has gained experience working for several luxury hotels around the world, including Aman Resorts, Hotels & Residences (Switzerland), The Oberoi Group (India) and Marina Bay Sands (Singapore).
Since 2019, Kumar has made remarkable contributions at the Fairmont Waterfront in Vancouver. Starting out as a guest-service agent, Kumar has earned several promotions and was appointed to the role of Operational Training manager. In this role, he delivers impactful training programs, mentors department heads and trainers and facilitates new hire brand orientation. His efforts have played a role in achieving a 10-point jump in the 2023 standards audit, reflecting an improvement in consistent delivery of Fairmont service standards.
“What strikes me the most about Akshay is his ability to lead with integrity, passion and humility,” says Jennifer Wong, coordinator, Talent & Culture, Fairmont Waterfront. “His leadership has not only elevated our hotel’s performance but has also fostered a sense of community and mutual respect that’s truly special.”
